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Time to Revenue (TTR) is a metric that determines the duration from the first client contact to the moment of earning revenue. It is an important indicator for marketing agencies because it helps optimize sales, increase profitability, and strengthen client trust. This article outlines 10 steps to minimize Time to Revenue and improve agency performance.
What is TTR?
Time to Revenue (TTR) is a critical metric that measures the time elapsed from the initial contact with a potential client to the moment revenue is first generated from that client. In the context of marketing agencies, this metric tracks how long it takes for marketing efforts to convert into paying clients.
Why is TTR Important?
The faster you go from initial contact to revenue, the better for everyone. Shorter TTR means processes are optimized, and client relationships are solid. Faster TTR allows you to generate revenue quicker, which helps fund new projects and builds client trust.
Advantages of Shorter TTR
Shortening Time to Revenue significantly enhances your agency's financial health and customer satisfaction. Quick cash flow allows the agency to reinvest in development, pay expenses, and manage resources efficiently. It also increases the chances of client retention and gives the agency a competitive edge.
Impact of TTR on Agency Growth
The speed at which agencies convert leads into revenue directly affects their growth trajectory. Agencies with shorter TTR tend to grow faster due to more predictable revenue streams and the ability to take on more clients without sacrificing quality. In contrast, longer TTR may indicate an inefficient sales or delivery process, potentially slowing growth and allowing competitors to gain market share.
To shorten TTR, it's not about cutting corners; it's about streamlining your process to be more efficient. Here are 10 steps to accelerate your process, improve efficiency, and increase profitability.
The journey to revenue begins with effective marketing and outreach. Your agency should attract high-quality leads — those genuinely interested in your services. Create compelling marketing campaigns, including emails, social media posts, ads, and presentations, to grab the attention of your target audience. Use analytics and data to refine your marketing strategies and attract leads that convert to clients faster.
Clearly define each stage of the sales process, from initial contact to closing the deal. This allows you to identify where leads stall and what actions are needed to advance them. Divide the process into logical steps and set key performance indicators for each stage. This way, your team can work more efficiently and close deals faster.
Define criteria that help your team distinguish high-potential leads from less promising ones. Focus on those who are most likely to become long-term clients. This reduces time spent on unproductive leads and speeds up the sales process. Automation tools like Typeform, SurveyMonkey, and Drift can help with lead qualification and process optimization.
A lead nurturing program is designed to keep potential clients interested. Use personalized content, regular touchpoints, and valuable insights to maintain their interest and guide them toward a purchase. A well-crafted lead nurturing program shortens Time to Revenue by increasing the likelihood of successful deals.
Your presentations and proposals should be engaging and address the specific needs of potential clients. They should clearly demonstrate how your services solve their problems. Presentations should be tailored to the audience, considering their pain points and expectations. This makes the decision-making process easier and accelerates the progression through the sales funnel.
Regularly audit your sales and project delivery processes to identify gaps or inefficiencies that slow down the process. This might require staff training, implementing new technologies, or improving processes. Fill these gaps to ensure a smooth workflow and quick project delivery, thereby shortening Time to Revenue.
The first client interaction is crucial. The onboarding process should be simple and clear to avoid delays and start adding value right away. Automate routine tasks and provide clear guidance at each onboarding step so that clients know what to expect from you. This improves the client experience and speeds up the transition to revenue generation.
Effective project management ensures that projects are completed on time and within budget. Set realistic timelines, allocate resources wisely, and maintain open communication with clients to avoid delays and ensure timely project completion.
Timely reporting builds client trust and reinforces the value of your services. It also helps identify areas for improvement and keeps clients informed of progress. Use reporting tools like Google Analytics or AgencyAnalytics to provide transparent reports on results.
The final step is to convert completed projects into revenue. The invoicing process should be smooth and straightforward. Automate invoicing, set clear payment terms, and make the payment process as easy as possible for clients to reduce delays and improve cash flow.
Shortening Time to Revenue plays a crucial role in agency growth. From optimizing marketing efforts to improving the invoicing process, each step is important. By following these 10 steps, you can speed up your sales process and gain a competitive advantage.